Never Split the Difference by Chris Voss Motivational Interviewing by William R. Miller Just Listen by Mark Goulston A Manual for Creating Atheists by Peter. Goulston, a psychologist, consultant, author and frequent contributor on TV, has written an insightful and example-laden book that explores. Embrace Possibility book notes for Mark Goulston’s Just Listen: Discover the Secret to Getting Through to Absolutely Anyone.

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Vulnerability doesn’t make you weak, it makes you accessible. Oct 16, Farnoosh Brock rated it it was amazing Shelves: Return to Book Page. Episode Introduction Mark Goulston is a business consultant, coach, speaker, former FBI hostage negotiation trainer, and psychiatrist.

Just Listen: Discover the Secret to Getting Through to Absolutely Anyone by Mark Goulston

Ask questions during a shared moment and then deepen the conversation with more questions forming the core of the Socratic Method. Be a first class noticer, because when you do, you connect more deeply and begin to strengthen relationships. It causes us to focus, become determined, and test our mettle. The title itself makes it simpler by saying exactly what you need to do. Oisten are several points made this book become one of my favorite book. The secret is knowing the right things to say.

So we need to move beyond transacting to relating by asking questions that let the other person tell you: First class noticing takes you out of yourself and your self preoccupation. Neuroscience increasingly helps listne understand how our brain works. You will be inspired. As background, Goulston explains that all persuasion involves moving people through the steps of what he calls the ” Persuasion Cycle: Everyone competes for time, but no one should need to compete for importance.


And that the key to gaining “buy in” and then moving people through the rest of the cycle is not what you tell them, but what you get them to tell you – and what happens in their minds in the process. He also does a very tactful job of pointing out that it might not be the other person who is the problem in this situation.

A true how-to for emotional intelligence development.

To ask other readers questions about Just Listenjsut sign up. He also does a This book is a very practical, applicable, “how to” on getting people from a defensive position to one where they may listen to you.

You want to be cared for.

Enter your details for instant access to this content. Ask your friends, relatives and coworkers. Go out in the world notice what people are smiling and about and what frustrates them.

Nov 10, Dan rated it it was amazing Shelves: She felt heard, she felt felt and it was that connection that enabled her to move on. Wish I had learned these things 10 years ago. In this conversation, Dr. Immersive Learning on Tablets. Not a book for the everyday person. It has been eye-opening on so many levels.

The saying goes to “Forget the music. Goulston gets to the heart of the matter and he does it fast – he does not waste your time as some unmentioned non-fiction authors do!


Just Listen: Discover the Secret to Getting Through to Absolutely Anyone

This not only attracted the audience but also showed how he is real great communicator who care reader’s think, for example from Sect I: May 26, George rated it liked it. This is a beautiful conversation. Just a moment while we sign you in to your Goodreads account.

Nine Core Rules 1. Some of it seems like common sense, and some of it seems truly novel. The power of “Hmmmm Sep 25, Patama rated it it was amazing. To heal the world one conversation at a time. Therefore, I bought the book. I’m sure I’ll be referring back to this book. By continuing to gouldton the site, you are agreeing to our Privacy Policy and use of cookies.

Once emotions are expressed into words, it can help alleviate a sense of hopelessness in a person – Use fill in the blank statements to guide people to answer their true feelings Kudos to the author for providing such great advice!

Mark Goulston listeb a business consultant, coach, speaker, former FBI hostage negotiation trainer, and psychiatrist.